Terms & Conditions
These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.emmamumford.co.uk (“Our Site”). Please read these Terms and Conditions carefully and ensure that you understand them. [Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site] AND/OR [You will be required to read and accept these Terms and Conditions when signing up for an Account]. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.
- In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
| “Account” | means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; |
| “Blog” | means a blog hosted on Our Site, created by a User, containing Post(s) submitted by that User; |
| “Comment” | means a comment on a Blog or Post on Our Site made by a User; |
| “Content” | means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; |
| “Post” | means a post created by a User in a Blog on Our Site; |
| “User” | means a user of Our Site; and |
| “We/Us/Our” | means Emma Mumford LTD, a company registered in England under 10507185, whose registered address is 71-75 Shelton Street Covent Garden London WC2H 9JQ |
| “Account” | means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; |
| “Blog” | means a blog hosted on Our Site, created by a User, containing Post(s) submitted by that User; |
| “Comment” | means a comment on a Blog or Post on Our Site made by a User; |
| “Content” | means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; |
| “Post” | means a post created by a User in a Blog on Our Site; |
| “User” | means a user of Our Site; and |
| “We/Us/Our” | means Emma Mumford LTD [, a company registered in England under 10507185, whose registered address is 71-75 Shelton Street Covent Garden London WC2H 9JQ |
- Our Site, www.emmamumford.co.uk, is owned and operated by Emma Mumford LTD, a limited company registered in England under 10507185, whose registered address is 71-75 Shelton Street Covent Garden London WC2H 9JQ.
- Access to Our Site is free of charge.
- It is your responsibility to make any and all arrangements necessary in order to access Our Site.
- Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
- Certain parts of Our Site (including the ability to create Blogs and Posts) may require an Account in order to access them.
- You may not create an Account if you are under 13 years of age. [If you are under 18 years of age and wish to use the parts of Our Site that require an Account, your parent or guardian should create the Account for you and you must only use the Account with their supervision.]
- When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
- We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers and symbols. It is your responsibility to keep your password safe. [You must not share your Account with anyone else.] If you believe your Account is being used without your permission, please contact us immediately at [email protected]. We will not be liable for any unauthorised use of your Account.
- You must not use anyone else’s Account [without the express permission of the User to whom the Account belongs].
- Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause 16.
- If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of Our Site requiring an Account for access.
- If you close your Account, any Blogs or Posts you have created on Our Site will be Any Comments you have made on other Users’ Blogs or Posts will be anonymised by removing your username and avatar.
- With the exception of the content of Blogs and Posts (see Clause 6), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including the content of Blogs and Posts) is protected by applicable United Kingdom and international intellectual property laws and treaties.
- Subject to the licence granted to Us under sub-Clause 6.4, Users retain the ownership of copyright and other intellectual property rights subsisting in the content of their Blogs, Posts and Comments (unless any part of that content is owned by a third party who has given their express permission for their material to be used).
- For personal use (including research and private study) only, you may:
- Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
- Download Our Site (or any part of it) for caching;
- Print [one copy of any] page[s] from Our Site;
- Download, copy, clip, print, or otherwise save extracts from pages on Our Site;
- Save pages from Our Site for later and/or offline viewing; and
- View and use other Users’ Blogs, Posts and Comments in accordance with Clause 7.
- You may not use any Content (including Blogs, Posts and Comments) downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, our licensors, or from the relevant User, as appropriate. [This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers].
- You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so.
- Subject to sub-Clause[s]3 [and 5.7] and Clause 7 (governing Blogs, Posts and Comments) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless given express written permission to do so. For further information, please contact us at [email protected]
- Our status as the owner and author of the content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged.
- [Nothing in these Terms and Conditions limits or excludes the fair dealing provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.]
- An Account is required if you wish to create a Blog, submit Posts, and/or Comment on other Users’ Blogs and Posts. Please refer to Clause 4 for more information.
- You agree that you will be solely responsible for your Blog(s) and Posts and for any Comments you make anywhere on Our Site. Specifically, you agree, represent and warrant that you have the right to use the content that you submit and that your Blog(s), Posts, or Comments comply with Our Acceptable Usage Policy, detailed below in Clause 8.
- You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.2. You will be responsible for any loss or damage suffered by Us as a result of such breach.
- You (or your licensors, as appropriate) retain ownership of the content of your Blog(s), Posts and Comments, and all intellectual property rights subsisting therein. When you create a Blog, Post, or Comment you grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, [irrevocable,] worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence the content of your Blog, Post or Comment for the purposes of operating or promoting Our Site.
- We may reject, reclassify, or remove any Blogs, Posts or Comments from Our Site where their content, in Our sole opinion, violates Our Acceptable Usage Policy, or if We receive a complaint from a third party and determine that the Blog, Post or Comment in question should be removed as a result.
- The content of Blogs, Posts, and Comments on Our Site and the copyright and other intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to or has been licensed by the User identified along with the Blog, Post, or Comment in question. All such content is protected by applicable United Kingdom and international intellectual property laws and treaties.
- You may copy and share (reblog) [parts of] other Users’ [Posts] AND/OR [Comments] within Our Site, provided that the original User is credited. [Our system does this automatically]. [If you wish to re-use another User’s content in any other way, you must contact the User directly and obtain their express permission to do so.]
- [Nothing in these Terms and Conditions limits or excludes the fair dealing provisions of Chapter III of the Copyright, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.]
- You may only use Our Site (including, but not limited to, the creation of Blogs, Posts, and Comments) in a manner that is lawful and that complies with the provisions of this Clause 8. Specifically:
- you must ensure that you comply fully with any and all applicable local, national and international laws and/or regulations;
- you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
- you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
- you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
- When creating Blogs, Posts, or Comments (or communicating in any other way using Our Site), you must not post, communicate, or otherwise do anything that:
- [is sexually explicit;]
- is obscene, deliberately offensive, hateful or otherwise inflammatory;
- promotes violence;
- promotes or assists in any form of unlawful activity;
- discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;
- is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
- is calculated or is otherwise likely to deceive;
- is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
- misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 8.2);
- implies any form of affiliation with Us where none exists;
- infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
- is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
- We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 8 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
- suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;
- remove any content submitted by you that violates this Acceptable Usage Policy;
- issue you with a written warning;
- take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
- take further legal action against you as appropriate;
- disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
- any other actions that We deem reasonably appropriate (and lawful).
- We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
- You may only use Our Site (including, but not limited to, the creation of Blogs, Posts, and Comments) in a manner that is lawful and that complies with the provisions of this Clause 8. Specifically:
- You may link to Our Site provided that:
- you do so in a fair and legal manner;
- you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
- you do not use any logos or trade marks displayed on Our Site without Our express written permission; and
- you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
- [You may link to any page of Our Site.]
- You may not link to Our Site from any other site the content of which contains material that:
- [is sexually explicit;]
- is obscene, deliberately offensive, hateful, or otherwise inflammatory;
- promotes violence;
- promotes or assists in any form of unlawful activity;
- discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
- is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
- is calculated or is otherwise likely to deceive another person;
- is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
- misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4);
- implies any form of affiliation with Us where none exists;
- infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
- is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
- [The content restrictions in sub-Clause 9.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 9.4. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content. You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.]
- You may link to Our Site provided that:
- Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
- We may feature advertising on Our Site and We reserve the right to display advertising on your Blog.
- You agree that you will not attempt to remove or hide any advertising using HTML/CSS or by any other method.
- We are not responsible for the content of any advertising on Our Site. [Google Adsense is responsible for the content of advertising material. We will not be responsible for any advertising on Our Site including, but not limited to, any errors, inaccuracies, or omissions.]
- Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. [Professional or specialist advice should always be sought before taking any action relating to your mental health or advice given in my blog posts.]
- Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
- If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, as a consumer you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.
- We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
- We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in any Blogs, Posts, or Comments submitted by Users. Any such opinions, views, or values are those of the relevant User, and do not reflect Our opinions, views, or values in any way.
- To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether that Content is provided by Us or contained in Blogs, Posts, or Comments created by Users) included on Our Site.
- To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including Blogs, Posts, or Comments created by Users) included on Our Site.
- [Our Site is intended for non-commercial use only.] If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
- We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware, however, subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any content (including any provided in Blogs, Posts, or Comments) from it) or any other site referred to on Our Site.
- We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
- Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
- We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware [including, but not limited to, the scanning of all Content uploaded to Our Site by Users for viruses and malware].
- You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
- You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
- You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
- You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
- By breaching the provisions of sub-Clauses 14.3 to 14.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach and, where applicable, your Account will be suspended and/or deleted.
- All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
- For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy https://emmamumford.co.uk/privacy/.
- If you have an Account, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account.
- We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. [Email marketing options can also be changed at the bottom of each newsletter.] If you opt out of receiving emails from Us at any time, it may take up to 1 business days for your new preferences to take effect.
- For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at [email protected].
- We may alter these Terms and Conditions at any time. [If We do so, details of the changes will be highlighted at the top of this page.] Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
- In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
- To contact Us, please email Us at [email protected] or using any of the methods provided on Our contact page.
- These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of [England & Wales] [Northern Ireland] [Scotland].
- If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 19.1 above takes away or reduces your rights as a consumer to rely on those provisions.
- If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
- If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the [non] exclusive jurisdiction of the courts of [England & Wales] [Northern Ireland] [Scotland].
By purchasing any physical product, digital product, course, programme, or service through our website, you agree to the following Shop Refund Policy & Terms.
Nothing within this policy is intended to affect any statutory consumer rights that apply to your purchase.
Physical Products – UK Orders
UK orders for physical products, excluding crystals and any other products specifically identified as non-returnable, can be returned within 14 days of receipt.
Unless an item is faulty, damaged or incorrectly supplied, the customer is responsible for return postage. We strongly recommend obtaining proof of postage when returning an order.
Items must be returned unused and in their original, resalable condition.
Once your return has been safely received and inspected, any applicable refund will normally be processed within 1–2 working days.
We reserve the right to refuse or reduce a refund where appropriate if an item has been returned used, damaged, worn, dirty, incomplete or otherwise not in a resalable condition.
Damaged or Faulty Products
If your item arrives damaged, faulty or incorrect, please contact us as soon as possible at [email protected] with your order details and photographs showing the issue.
Where possible, we ask that damage is reported within 48 hours of receiving your order so that we can investigate and resolve the issue promptly.
Where appropriate, a replacement, refund or other suitable resolution will be offered.
International Physical Orders
International customers should contact us at [email protected] before attempting to return an order.
Customers are responsible for the cost of international return postage unless an item is faulty, damaged or incorrectly supplied.
Any customs duties, import taxes or other charges imposed by the destination country are the responsibility of the customer.
Digital Products
Digital products include, but are not limited to, downloadable PDFs, workbooks, eBooks, audio tracks, meditations, subliminals, recordings, videos, digital bonuses, prerecorded content and other content supplied electronically.
Many of our digital products are supplied or made available immediately following purchase. Where immediate digital supply applies, this will be made clear as part of the purchasing process.
By purchasing an immediately supplied digital product, you are requesting access to the product without waiting for the standard 14-day cancellation period to expire. Where required by law, we will also obtain your express consent to immediate supply and your acknowledgement that your statutory right to cancel the digital content will be lost once supply begins.
Where digital content is supplied during the 14-day cancellation period following your express consent and acknowledgement of the loss of your cancellation right, your statutory right to cancel that digital content ends once supply begins.
For these purposes, supply may include providing or enabling access to a downloadable file, audio track, video, recording, digital resource, course material, bonus, private platform or other digital content included with your purchase.
Once digital content has been supplied in accordance with the above, we do not offer refunds because you change your mind, decide you no longer want the product, do not use or consume the content, or subsequently decide that the purchase is not suitable for you.
If you experience difficulty accessing your digital purchase, or believe digital content is faulty or not as described, please contact us at [email protected] with your order number and details of the issue.
Nothing in this section affects your statutory rights in relation to digital content that is faulty, misdescribed or otherwise does not conform to the contract.
Online Courses & Programmes
Our online courses and programmes may contain a combination of immediately supplied digital content, downloadable resources, workbooks, prerecorded audio or video, bonuses, private platform or community access, live sessions, coaching, workshops and additional content released on future dates.
Where any digital materials, bonuses, downloads, course information or private platform content are supplied or made available immediately following purchase, digital supply begins at that point. This may occur before the advertised start date of the core programme, first live session or first scheduled content release.
The advertised start date of a course or programme may therefore refer to the beginning of its core teaching schedule or live experience and does not necessarily represent the date on which digital supply or programme access first begins.
Where immediately supplied digital content forms part of a course or programme, the provisions in the Digital Products, Downloads & Immediate Digital Access section above apply to that digital content.
Unless otherwise stated for a particular programme, refunds outside any applicable statutory cancellation rights are not offered because a customer changes their mind, decides not to participate, fails to attend a live session, does not create or activate their platform account, or does not personally access or consume content that has already been supplied or made available.
Customers are responsible for providing the correct email address when purchasing and for following the access instructions supplied following purchase.
Course and programme access is personal to the purchaser and must not be shared, copied, distributed, resold or otherwise made available to another person without our prior written permission.
Promotional & Discount Codes
All promotional codes, discount codes, membership codes, vouchers and other promotional offers are subject to the eligibility requirements, expiry dates and individual terms stated with the relevant promotion.
Unless expressly stated otherwise, only one promotional or discount code may be used per order and discount codes cannot be combined with other promotional offers.
Customers are responsible for entering their promotional code at checkout and checking that the discount has been successfully applied before completing their purchase.
The final amount payable is displayed before payment is authorised. By completing payment, you are confirming your purchase at the price displayed at checkout.
Promotional and discount codes cannot be retrospectively applied once an order has been completed.
If you experience difficulty applying a valid promotional code, please do not complete your purchase. Contact us at [email protected] before the promotion expires, providing details of the code and, where possible, a screenshot of any error message so that our team can investigate.
Promotional Pricing
From time to time, we may offer products, courses, programmes or services at early-bird, launch, seasonal or other promotional prices.
Purchasing outside a promotional period does not entitle the customer to a retrospective price adjustment.
Likewise, if a product is subsequently reduced in price or included within another promotion, previous customers are not automatically entitled to a refund of the difference.
Payment Plans
Where a course, programme, membership or other product is purchased using a payment plan, the customer is agreeing to pay the full purchase price in instalments. A payment plan is not a pay-as-you-go arrangement unless specifically stated otherwise.
Choosing not to continue participating, failing to access content or ceasing to use a programme does not automatically cancel the remaining instalments due under the agreed payment plan.
Refund Processing
Where a refund has been agreed or is otherwise due, it will be returned to the original payment method within 3-5 working days.
Once processed by us, the time taken for funds to appear may vary depending on your bank, card issuer or payment provider and is outside our control.
- Klarna is used throughout website as a payment option at the checkout when purchasing digital or physical goods.
Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply. By continuing I accept the [Pay Later Terms] [Pay in 3 terms].
- How Does Billing Work?
If you choose a monthly membership, your first payment will be taken on the day you sign up. After that, you’ll be billed automatically each month on the same calendar date as your original sign-up (for example, if you join on the 8th, your monthly payment will be taken on the 8th of each month).
If you choose an annual membership, you’ll make one upfront payment that covers your membership for the full 12-month period. No further payments will be taken during that year. Your annual membership will automatically renew on the same calendar date the following year (for example, if you join on 1 January 2026, your next annual payment will be taken on 1 January 2027).
Both monthly and annual memberships renew automatically unless cancelled. You can manage or cancel your subscription at any time via your account settings. Please refer to our cancellation and refund policy below for full details.
Community Conduct & Access
To protect the safety and integrity of the community, we reserve the right to suspend or terminate a member’s access to the Manifestation Membership where a member breaches our community guidelines, acts abusively, or behaves in a way that is disruptive, harmful, or disrespectful to other members or our team.
Where access is removed for breach of these rules, no refund will be provided for any remaining period of the membership, including unused time. This applies to both monthly and annual plans and does not affect a member’s statutory consumer rights.
Payment Terms & Conditions
For monthly memberships you can cancel at anytime via the payment settings in the membership. Just make sure to inform us that you would like to cancel 30 days prior to your next billing date in order to not be charged for the next billing period (month).With annual memberships cancelling will stop your automatic renewal, however you will still have full access to the membership until the end of your 12-month period. There is a 30-day refund policy on annual memberships for new members only minus the one month you’ve accessed (£26). Please email us at [email protected] to submit this request with proof that you have completed that month’s topic (the calendar month you join). We have the right to refuse a refund if proof of content completion is not provided. There are no refunds provided for monthly plans.
With both plans you cannot be refunded for months you have signed up for the membership and not logged in or made use of the content.
Members on older monthly or annual plans, including founding members, retain their original price as long as their membership remains active. If a member on an older or founding plan cancels their membership, they will lose access to their original pricing. If they choose to rejoin at a later date, they must do so at the current membership price, which may be higher than their original plan.
There are no refunds provided for renewing annual or monthly plans. Members are responsible for managing their subscription via their account settings and cancelling before their renewal date if they do not wish to continue.
These Payment Terms & Conditions are made available to all Manifestation Membership members within the membership platform. From time to time, and at least once every three calendar months, members will receive an in-platform notification inviting them to review how their payments, renewals and cancellations work.
How you’ll be notified of your annual renewal
2 weeks before renewal – the user receives a notification in the Manifestation Membership platform notifying them of the upcoming payment.
3 days before renewal – the user receives a notification via email from Mighty Networks notifying them of the upcoming renewal date (please make sure to check your junk/spam folder for this).
Email – the user can email [email protected] at any time with payment queries, renewal date questions or a request to cancel before the renewal date.
Your Account – the user is able to log into their account, manage their payments, cancel their subscription, and view upcoming renewal dates within the account settings of their profile at any point.
On the day of renewal – payment is taken from the user’s payment method and a payment confirmation email is sent from Mighty Networks.
If you miss a payment with either a monthly or annual plan you will be notified by Mighty Networks via email. Mighty Networks will automatically try and take payment three days later. If they are unable to take payment after five days you are removed from the Manifestation Membership by default.
Responsibility for Email Notifications
Mighty Networks will email you from time to time with helpful reminders. Managing your email preferences is your responsibility as the user and if you unsubscribe from these emails you could miss important notifications such as – upcoming payment reminders, successful payment confirmations and missed payment reminders. We strongly suggest you do not unsubscribe from Mighty Networks emails if you wish to receive payment reminders via email.Mighty Networks sends automated emails relating to payment reminders, renewals, successful payments, and missed payments. It is the member’s responsibility to ensure these emails are received.
If a member unsubscribes from Mighty Networks emails, blocks them, marks them as spam, or fails to check their junk/spam folder, this does not remove responsibility for managing their subscription or cancelling before a renewal date.
Please note that not receiving or reading email notifications does not change our refund position for monthly or annual memberships, including renewals. Members will still receive in-platform notifications within their Manifestation Membership account, which can be accessed at any time.
How To Cancel Your Membership
You can find a step-by-step guide on how to cancel your monthly or annual subscription here: https://emmamumford.uk/4qT0IPvBy completing your membership sign-up, you confirm that you have read and agree to the Manifestation Membership Payment Terms & Conditions. We reserve the right to amend or change these guideline and payment T&Cs at any time. If you have any further questions on these payment T&Cs or are unsure on your renewal date please give the team an email and we’ll be happy to help – [email protected]
- The Manifestation Membership provides educational and personal development content. It is not intended as medical, psychological, or therapeutic advice and does not replace professional support.
- How Does Billing Work?